Welcome to Fish Translation Enterprise. By accessing or using our website and services, you agree to comply with and be bound by the following terms and conditions (the “Terms of Use”). Please read these terms carefully before using our services.

1. Acceptance of Terms

By using our website and services, you agree to be bound by these Terms of Use and our Privacy Notice. If you do not agree to these terms, please do not proceed or use our services.

2. Services Provided

Fish Translation Enterprise provides language services including translation, editing, writing, transcription and subtitling (collectively, the “Services”). We reserve the right to modify or discontinue any service at any time without notice.

3. User Responsibilities

You agree to:

• Provide accurate and complete information when requesting our services.
• Use our services for lawful purposes only.
• Respect the intellectual property rights of Fish Translation Enterprise and others.
• Not engage in any activity that disrupts or interferes with our services.

4. Acceptable Use

You must not:

• Use our services in any way that violates any applicable local, national or international law or regulation.
• Transmit any material that is defamatory, offensive or otherwise objectionable.
• Attempt to gain unauthorized access to our systems or networks.
• Use our services to distribute spam or malicious software.

5. Intellectual Property

All content and materials on our website, including text, graphics, logos and software, are the property of Fish Translation Enterprise or its licensors and are protected by copyright and other intellectual property laws. You may not reproduce, distribute or create derivative works from any content on our website without our express written permission. The copyright of any documents or materials provided by you for our services remains with you, the source provider. We do not claim ownership over the content and materials obtained from our customers.

Visitors to our website are prohibited from claiming ownership of or using the content and materials belonging to others without their consent. Any unauthorized use or reproduction of our website content or materials is strictly prohibited and may result in legal action.

6. Payment and Refunds

Fees for our services will be in individual agreements. Payments must be made in accordance with the terms specified. As a standard policy, we do not offer refunds once the service has been provided and the product has been delivered/completed. Refunds, if applicable, will be handled according to our refund policy, and any exceptions will be at our sole discretion.

7. Limitation of Liability

To the fullest extent permitted by law, Fish Translation Enterprise shall not be liable for any direct, indirect, incidental, special or consequential damages arising out of or in connection with your use of our services. This includes, but is not limited to, any loss of data, revenue or profits.

8. Indemnification

You agree to indemnify, defend and hold harmless Fish Translation Enterprise and its affiliates, employees and agents from any claims, damages, liabilities and expenses arising out of your use of our services or violation of these Terms of Use.

9. Links to Third-Party Websites

Our website may contain links to third-party websites that are not owned or controlled by Fish Translation Enterprise. We have no control over and assume no responsibility for, the content, privacy policies or practices of any third-party websites. By using our website, you acknowledge and agree that Fish Translation Enterprise is not responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with the use of or reliance on any such content, goods or services available on or through any such third-party websites.

10. Termination

We reserve the right to terminate or suspend your access to our services at any time, without notice, for conduct that we believe violates these Terms of Use or is harmful to other users of our services, us or third parties.

11. Governing Law

These Terms of Use are governed by and construed in accordance with the laws of Malaysia. Any disputes arising out of or relating to these terms or your use of our services will be resolved in the courts of Malaysia.

12. Changes to Terms

We may revise these Terms of Use at any time. Any changes will be posted on this page, and where appropriate, notified to you by email. By continuing to use our services after changes are posted, you agree to be bound by the revised terms.

13. Contact Us

If you have any questions about these Terms of Use, please contact us at:

Fish Translation Enterprise
Email: info@translation.my